Privacy Policy

1. Introduction

Reliable Technologies ("we," "us," or "our") operates the BizBharat E-Invoice software and website (bizbharateinvoice.in). This Privacy Policy explains how we collect, use, and protect your information when you use our services.

We are committed to protecting your privacy and ensuring your business data remains confidential. Our software is designed with a privacy-first approach.

2. Information We Collect

2.1 Information from the Software

BizBharat E-Invoice operates entirely offline. We do NOT collect, store, or have access to:

• Your invoice data or financial records
• Customer or vendor information you enter
• GST numbers, addresses, or transaction details
• Any business data processed through our software

All this data is stored locally on your computer and never transmitted to us.

2.2 Information from the Website

When you interact with our website, we may collect:

• Contact Information: Name, email, phone number (when you fill out forms)
• Business Information: Company name, GST number, industry type (for sales inquiries)
• Purchase Information: Order details, payment information (processed by Razorpay)
• Usage Data: IP address, browser type, pages visited (via analytics)

3. How We Use Your Information

We use the information collected through our website to:

• Process your software purchases and deliver license keys
• Respond to your sales inquiries and support requests
• Send important product updates and security notices
• Improve our website and services
• Comply with legal obligations

4. Data Storage and Security

4.1 Software Data

All data you enter in BizBharat E-Invoice software is stored locally on your computer. We recommend:

• Regular backups to external drives or secure locations
• Using the built-in backup feature
• Keeping your computer secure with updated antivirus software

4.2 Website Data

Website data (contact forms, purchases) is stored on secure servers with industry-standard encryption. Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.

5. Third-Party Services

We use the following third-party services:

• Razorpay: For payment processing (Razorpay Privacy Policy)
• Google Analytics: For website analytics (anonymized data)
• Government NIC Portal: Your software connects to this portal only for e-invoice generation (as required by GST law)

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally permissible)
• Opt-out of marketing communications
• Withdraw consent at any time

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Purchase records are retained for 7 years for tax compliance.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: