At Biz Bharat E-Invoice, we value your satisfaction with our software. Please read our Refund & Returns Policy carefully before purchasing any digital products from us.
Refund & Returns Policy
Overview
All refund requests must be pre-authorized by us in writing. Please contact our support team at [email protected] with your order details and reason for the refund request.
Downloadable Software Policy: As our products are digital software, they are non-returnable and non-refundable. We offer free trial versions or demos to ensure the software meets your requirements before purchasing. All sales are considered final once the software license or download link is delivered.
Software Add-ons and Optional Features: Any additional modules or add-ons purchased as part of the software are also non-refundable, as they are treated as digital products.
Customizations or Integration Services: Payments made for custom development, setup, or integration services are non-refundable once work has commenced.
Exceptions
Refunds may be considered only under the following conditions:
- Duplicate Purchase: If you accidentally purchase the same software or license twice, contact us within 7 days for review.
- Non-Delivery of Product: If you do not receive your license key or download link within the promised time frame and our team is unable to resolve it within 48 hours of your support ticket.
Please note: Approval for any exception is solely at our discretion.
Need Help?
For questions related to refunds, please contact us:
📧 Email: [email protected]
📞 Phone: +91 9049043694
Important
⚠️ Due to the nature of digital software products, once delivered or license activated, they cannot be revoked or returned. Kindly ensure you evaluate the free trial or demo before purchasing.